Police often respond to one store more than any other – Walmart

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ST. LOUIS, MO — A Fox Files investigation found Walmart demands much more attention from police departments, and often doesn't pay extra for that additional help.  We began our investigation after hearing the town of Raytown, Kansas tried declaring their Walmart a public nuisance.  Raytown hoped that would get their town more police power since the Walmart there demanded so much help from police.

Here in the St. Louis area, it’s easy to find news in the crime archives.

“I heard three shots boom boom boom,” one woman said after a deadly shooting and police pursuit at the Cahokia, IL Walmart in 2016.  “I'm trying to make sure I don't get shot,” someone else said.

Last month, the O’Fallon, MO Walmart locked down during a swat standoff with a gun toting felon.

Even a reported shoplifting call can get crazy.  A suspect in the Maplewood, MO Walmart used a box cutter against officers.  Another Maplewood officer was nearly run over when two shoplifters sped off.  Maplewood Police are asking for your help to identify the suspects.  (picture here)

Maplewood Police Chief Steve Kruse said, “They were dead set on getting away and they did.  They drove over a curb down a grass embankment.”

The Maplewood Walmart has more than five times the police calls as any other Maplewood business  -- 1472 call in a year.  Sam’s Club was 2nd with 271 calls.  Lowe’s had 245.

Chief Kruse said, “We have had calls up there with a lot of drug use, you know, people that are intoxicated, car accidents where people have left the scene of the car accident.  When you've got that many people there that's just the way it's going to be.”

In Shrewsbury, where Walmart gets a tax break, they also need more police help than anybody else.  Former Alderwoman Dee Wiecher fought that break in 2013.  She said, “I don't understand why you'd want to give people money that already have money.  It doesn't make sense.”

The Shrewsbury store is under a TIF, meaning services like schools, fire protection and police may not get the same funding.  Yet Shrewsbury had to hire more officers.  Wiecher said, “I know they've hired at least two additional policemen because of the Walmart.”

Shrewsbury reports 847 calls to its Walmart in a year's time.

At Gravois Bluffs, where Walmart and Target are neighbors, St. Louis County Police report responding to Walmart 1672 times in a year.  Target had 265 reported calls.  Gravois Bluffs was under a TIF until October 2013.

The biggest user of police, though not under a TIF -- Wentzville, MO’s Walmart - 2687 calls in a year. Their Target store?  1033.

Why are the numbers so high at Walmart?  A spokesman told me they "take every level of crime seriously - even if it's minimal."

Most calls to police are for shoplifting.

St. Charles County Executive Steve Ehlmann has long criticized politicians who give tax breaks, like the example in Shrewsbury, because of the burden on public services like police.  Ehlmann said, “If Walmart doesn't pay its fair share the rest of us end up paying.  Police departments are going to respond because that's their job.”

He points to Bridgeton's Walmart.  It moved down the street for more tax breaks, with the help of a billionaire we all know.  Ehlmann said, “Oh could take a cheap shot at Stan Kroenke hahaha.”

We found Bridgeton's Walmart, which is under a TIF, had 1265 calls in a year.  The nearby Target, not under a TIF, had 267 calls.

St. Louis is not alone in the strain on police.   Police departments use a Cottonwood, AZ Walmart example for training.  A YouTube video shows a family of eight fighting with police in the Walmart parking lot.

Another video from South Carolina shows a woman speeding off backwards, taking two police officers with her as she hits a sign post.

Two weeks ago, two people were shot to death inside a Walmart in a Denver, CO suburb.

Crime reports are so widespread the Tampa Bay Times did a county by county breakdown showing the strain on police services.

A Walmart spokesman talked by phone and said the company is aware and has chosen to acknowledge this issue rather than ignore it.  The spokesman says it's investing in three things - people, technology and programs.

He said Walmart is working to deter criminals.  That's why you'll see someone checking receipts at the door.  He said they're also making it obvious they're watching, with things like cameras you can see inside.  He added that their research shows police calls have already dropped since they began making changes last year.

Back in Maplewood where Walmart was built without a TIF, Chief Kruse calls the store a good partner.  He believes there's reason for so many police calls -- a ton of shoppers.  Kruse said, “We want to give them the best police service we can and I know that they appreciate that and that's why they work so closely with us.  When they're shopping at Walmart they shop at other places.  They go to eat at restaurants.”

County Executive Ehlmann also emphasized that Walmart shouldn't be who you blame if you're upset about locations like Bridgeton and Shrewsbury that gave tax breaks.  He said it's the governments that are giving the incentives that should be challenged.


Police Calls to AreaWalmart Stores:

Police calls to Walmart and Target as reported by local police departments.  Some towns also provided a list of the locations where they respond most.

St. Louis County:

  • Walmart South County - 3270 Telegraph -  2052 calls
  • Target South County - 4250 Rusty Lane - 443 calls
  • Walmart Fenton - 653 Gravois Bluffs - 1672 calls
  • Target Fenton - 197 Gravois Bluffs - 265 calls


  •  Walmart - 2201 Michigan Ave - 503 calls  (Oct, 2, 2016-Oct. 1, 2017)
  • Target - 3849 Vogel Rd -  79  calls ( Oct., 2016-Sept. 2017)


  • Target - 15025 Manchester Rd - 108 calls


  •  Walmart - 2608 Green Mount Commons - 384 calls (Sept. 2016- Sept 2017)
  • Target - 5601 Belleville Crossing - 99 calls (Sept. 2016-Sept. 2017)


  • Target - 25 Brentwood Promenade - 409 calls
  • Home Depot - 1603 Hanley Rd - 234 calls
  • Dierbergs - 8450 Eager Rd - 583 calls
  • Best Buy - 8350 Eager Rd - 158 calls


  • Wal Mart - 11900 St. Charles Rock Rd - 1,265 calls
  • Target - 12275 St. Charles Rock Rd - 267 calls


  • Walmart - 100 THF Blvd - 91 calls (Including 3 calls where four police officers suffered injuries)
  • Target - 40 THF Blvd. - 27 calls


  • Walmart - 1040 Collinsville Crossing Blvd - 2031 calls
  • Walmart Neighborhood Market - 70 calls


  • Walmart - 131 Eureka Towne Center - 606 calls
  • Six Flags - 4900 Six Flags Rd - 347 calls


  • Walmart - 10741 W. Florissant Ave - 628 calls


  • Walmart - 3390 N Highway 67 - 483 calls
  • Target - 2341 N Highway 67 - 156 calls

Glen Carbon, Il:

  • Walmart - 400 Junction Dr - 453 calls
  • Sam’s Club - 5 Illini Dr - 83 calls
  • Midwest Petroleum - 4001 S. State Rt. 159 - 83 calls

Granite City:

  • Walmart -  285 calls (Oct. 2, 2016-Oct.5, 2017)

Highland, Il:

  • Highland Walmart - 186 calls
  • Highland High School - 82 calls
  • Circle K - 76 calls

Kirkwood, Mo:

  • Walmart - 1202 S. Kirkwood rd - 786 calls
  •  Target - 1042 S. Kirkwood Rd - 214 calls


  • Walmart - 1900 Maplewood Commons - 1,472 calls
  • Sam's Club - 2100 Maplewood Commons - 271 calls
  • Lowes - 2300 Maplewood Commons - 245 calls

Lake St. Louis:

  • Walmart - 6100 Ronald Reagan Dr - 321 calls
  • St. Joe’s Hospital - 178 calls
  • Victoria’s Secret - 67 calls


  • Walmart - 7437 Watson Rd - 847 calls
  • Our Lady of Life Retirement home - 7655 Watson Rd - 200 calls

St. Charles:

  • Walmart - 2,897 Memorial Pkwy - 808 calls


  • Walmart - 518 calls


  • Walmart - 2,687 calls
  • Target - 1,033 calls

Wood River:

  • Walmart - 610 Wesley Rd - 377 calls

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