ST. LOUIS, MO (KTVI) - Frontier passengers flying from Lambert Airport are having issues boarding their planes. Frustrated callers tell FOX 2 that TSA is stopping them at security and telling them to go to the ticket counter.
Frontier airlines blames that cancellations on a snowstorm. Union leaders say that the airline is to blame for stranded passengers. The Airline Pilots Association tells KDVR-TV that Frontier's competitors managed to keep planes moving at in Denver while the troubled airline's baggage claim area was packed full of stranded travelers.
A statement from the company says that, "We had large numbers of them who were stranded outside of Denver over the weekend, and many were scheduled to operate flights from Denver to somewhere else. In some cases, we had a plane but no crew to fly it because of the weather. For example, we had a plane in Vegas to fly to Cleveland that was originally scheduled to be flown by a DEN-based crew. The crew was unable to get to Vegas so the flight had to be cancelled. Similar situations have affected flights to STL. We’ve been moving both crews and planes yesterday and today to get them into position."
The airline said late Sunday it is temporarily sending more employees to DIA to help get planes back in the air.