ST. CHARLES COUNTY, MO (KTVI) - Parents are looking for answers after receiving odd emails about their children failing classes. The emails came from the Francis Howell School District, but some of these parents don’t even have students who attend school there.
Kate Shakirov, whose son hasn’t attended Francis Howell North High School since last year, received 385 emails in total.
School district spokesperson Neosha Hayes confirms current and former parents did receive erroneous emails over the weekend. She states, “The District’s Technology Department has identified the issue and stopped the flow of emails. This appears to be a computer error and is under investigation with the assistance of the District’s software vendor. “
But the annoyance, and even the failing grades, weren’t Shakirov's biggest concern. The school district’s parent portal contains a good deal of information about each student; information this parent worries could be compromised. She says, “I don’t know how many parents got those emails, but privacy of the information is the number one concern, because they’re children.”
The incident is still under investigation, but Hayes insists that students’ security has not been breached: “We assure parents that no student information was compromised at any time, and that only authorized email addresses received any information regarding their child.”