11,300 Lose Power When Backup Equipment Fails In Wentzville

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WENTZVILLE, MO (KTVI) – An Ameren spokesperson says 11,300 customers in Wentzville, Missouri, lost power around 8:00am Tuesday.  Scheduled maintenance took power off a main line, but the backup equipment failed at a sub station, causing the outage.

About half the customers regained power within 15 minutes, and the other half were restored by 8:35am.

Wentzville police Captain Kevin Pyatt says the department activated its reverse 911 call system to tell residents about warming centers. 

Pyatt says officers went door-to-door to check on elderly residents.

Ameren officials say they do not know why a nearby substation broke down. They are investigating why the backup equipment failed.

Wentzville police say they will keep those warming centers ready in case the city loses electricity again.

To check on Ameren power outages, click here: Ameren Missouri Outage Map