(KPLR) - Chris Thetford from the Better Business Bureau was on Thursday’s mid day show to give a warping to consumer about a local web design company call Stadia Studio. Customers have paid between $500 to $2,000 for websites to be built for them and to date, have not received anything for their money.
Thetford advises that consumer be very cautions in its dealings with Stadia Studio or its owner Michael John Allton, of St. Charles, Missouri. The three year old company has received a grade of “F” from the Better Business Bureau.
The company has had several judgments levied against it, but in all cases, no refunds have been given back, for work not done.
The BBB offers the following tips for small businesses and other consumers looking to hire someone to develop a website:
Be careful when dealing with any individual or company you don’t know. Look past the designer’s website and ask questions: How long have you been in business? How many employees do you have? Do you have an outside office or do you work from your home? Do you have references I can contact?
Know exactly what you will be getting for your money and how much you will pay. Get a signed, written contract that lays out the details of your agreement with the contractor.
Avoid making a large upfront payment. A contractor should be comfortable with a pay-as-you-go agreement, with periodic payments made as work progresses.
Agree to deadlines and try to stick to them. Deadline extensions should be the exception rather than the rule. Be wary of anyone who consistently misses work deadlines.
Check for BBB Business Reviews by going to http://www.bbb.org or by calling 314-645-3300.