Smartphones do not like the cold

Posted on: 9:56 pm, January 2, 2014, by

CHESTERFIELD, MO (KTVI)– Chris Phillips owns the CPR Cell Phone Repair businesses in Chesterfield and Brentwood.  He recommends checking with your phone manufacturer for the safe temperature range.  For some phones it might be nothing colder than 32 degrees for others it is as low as -4.   A more common winter problem is fixing phones that fell in the snow.

“We`ve already had one today,” said Phillips.  He said one phone was damaged after the owner went sledding.  Another phone went blank after a dog owner dropped the phone in the snow.   If your phone falls in the snow, resist the temptation to power it on.

“Get the battery out if you can, and then get the device in front of some cool, moving air and let it start to dry out,” said Phillips.

Computers can also be susceptible to extreme temperatures.   Eytan Rodin has repaired computers for more than 20 years.  He and his brother own Computer Problem Busters in Creve Coeur.

“When you bring it into warmer temperatures, it`s pretty important to just let it get to room temperature instead of just starting it right up,” said Rodin.  “Because of condensation and other considerations bad, bad things can happen.”

He also reminds clients about the importance of surge protection.  He says many computers are lost after a power outage because of an energy surge when power is restored.