Target’s latest holiday shopping glitch: Gift cards not activated

Posted on: 8:25 pm, December 31, 2013, by

target - File

NEW YORK (CNNMoney) — Target has run into another holiday shopping glitch. The retailer confirmed on Tuesday that some customers are having problems using their Target gift cards at the cash register.

“We are aware that some Target gift cards were not fully activated and apologize for the inconvenience,” said Target spokeswoman Molly Snyder to CNNMoney.

Snyder downplayed the number of cards affected as “less than .1% of the total sold during the holiday period,” but declined to provide a tally of faulty cards.

She said the retailer will honor the problematic cards. Customers should bring the cards to the guest service desk at a Target store or call 800-544-2943.

This comes just after Target revealed it had been the victim of a massive credit card hack that breached 40 million customer accounts, and stole encrypted PINs.

By Aaron Smith

The-CNN-Wire
™ & © 2013 Cable News Network, Inc., a Time Warner Company. All rights reserved.

1 Comment

  • Benjamin says:

    Congrats to all of your overpaid interns for handling the situation with “experience” and “Honesty”. You will feel this one for years to come. Your underpaid long term employees are enjoying this one!

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